How can you add a multi-turn context for a question in an existing knowledge base?

Adding a follow-up prompt to a question in an existing knowledge base enhances the ability of an assistant or chatbot to maintain context over multiple interactions. This is particularly important in multi-turn conversations, where the user's inquiry might require several exchanges to clarify or refine the information being sought.

When you include follow-up prompts, you essentially create a structured pathway that guides users through additional queries or clarifications related to their initial question. This not only improves user experience by making the interactions feel more natural and conversational but also aids in accurately retrieving the necessary information from the knowledge base in subsequent turns.

For example, if a user asks about a specific product, the follow-up prompt could ask if they need information on pricing, availability, or specifications, thus keeping the context of the conversation active and coherent.

The other options, while useful in their own right, do not directly contribute to maintaining the multi-turn context as effectively as adding follow-up prompts. Synonyms, alternative phrasing, and examples can help with query understanding and provide better responses, but they do not create the multi-turn structure required for ongoing dialogue.